OUR SERVICES

A Suite of Health Benefit Services Designed to Serve You

BENEFIT STRATEGY

BENCHMARKING
To help recruit and retain your company’s talent, we provide you with the largest and most comprehensive Health Plan Survey in the nation, which includes a summary of benefits offered in the marketplace and how well you stack up against the competition.
BENEFIT ANALYSIS
Utilizing our proven analytical approach to your company’s renewal, we assure you will be able to make an informed decision with plenty of time to make necessary changes.
BENEFIT PACKAGE DEVELOPMENT
Our team will design a custom benefit package based on the needs of you and your employees. Employee benefit summaries and payroll deduction sheets are included as well as in-person employee meetings.

BENEFIT COMMUNICATION

ROBUST TECHNOLOGY
Manage your entire portfolio of benefits online with our best-in-class benefits management platform. Employee enrollment, life events, administration, robust reporting, and premium billing and reconciliation are all handled through a single, secure site.
EMPLOYEE ENGAGEMENT
A one-stop shop, online portal for your employee benefits communication, allowing employees to access benefit information.
NEW HIRE PACKETS
An effective way to enroll your new hires is important to the transition from ‘candidate’ to ‘employee’. Providence will produce a customized new hire packet with required government documents, benefit summaries, enrollment forms and company specific material to use for the onboarding of new employees.

CUSTOMER CARE

ENROLLMENT PROCESSING
We can receive forms for new hires as they complete their waiting period, provide monthly onsite employee meetings for all newly hired employees, or customize a method that best fits the requirements of your corporate culture.
CLAIM RESOLUTIONS
Our customer service tracking system allows us to monitor and address your inquiries as they are being resolved, no matter where they are in the process. Whether you are the group administrator or employee with a claim issue, our resolution process ensures quick, complete answers every time.
COBRA ADMINISTRATION
Our COBRA administration procedures and practices allow fair and equal treatment for all COBRA Qualified Beneficiaries and continuants. We assist in providing a buffer between former employees and the employer for difficult COBRA determinations.

THE PROVIDENCE DIFFERENCE

LEARN WHAT WE CAN DO FOR YOU.

 

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